Cardholder Privacy Policy

Your use of the Truffle Herefordshire scheme is subject to the following Privacy Policy. Please take the time to read it, and if you have any questions or concerns feel free to contact us for clarification.

What information will we use?

By participating in Truffle, we will collect and use information about you and any additional card holders within your account. This information includes your registration details, information about the use of your Truffle card, shopping purchases and other information that you give us (together “your information”).

Who will we share your information with?

We will only share your information within the Truffle group and with companies participating in Truffle and their group companies. A list of Truffle participating companies is available on www.truffleherefordshire.co.uk.

How will your information be used?

We and the companies we share your information with may analyse and use your information to see where and how you use your Truffle card and to understand better your shopping behaviour. We and they will also use your information to select and send you and/or additional card holders on your account Truffle treats and other information on offers, products or services which are likely to interest you.

What choices do I have?

You can choose any of the following options about the information you receive:

1. No information through Truffle on offers and promotions (including special card holder offers) from Truffle or participating companies.
2. No information on offers and promotions (including special card holder offers) directly from participating companies.
3. No contact for market research purposes.

To change your choices please contact us, being sure to include your full name, email address and Truffle Herefordshire card number.

Cookies

For a good clear explanation of what cookies are and how they are used please see this page on the BBC Webwise website - http://www.bbc.co.uk/webwise/guides/about-cookies

Truffle uses cookies for two purposes:

1. Cookies are used and are required when you add a business, to track your progress and ensure your listing security. They will expire when you finish creating your listing. If you choose to block these cookies then these aspects of the website will not work correctly for you (you will not be able to create a listing).
   
2. Via a third party service, Google Analytics, we use cookies to record information such as how long users remain on the website and which pages they visit. This helps us improve our website for the benefit of all our visitors. The information from this service is only made available in a combined form with that of all other users to give general statistical information. We cannot tell what pages specific people viewed. If you choose block these cookies the website will continue to work as normal for you, although page loading may be slightly slower.

Neither of these cookies store any personal data about you, nor can they be used to identify you in any way. Our cookies can only be accessed by our website, and we cannot access cookies from any other websites, so we can only actually get back information we have previously sent.

By using the website without blocking cookies you accept that cookies will be used and stored on your computer as detailed above.

If you wish to block some or all of these cookies please refer to the help system in your web browser. With the range of different browsers available (Internet Explorer, Firefox, Chrome, Opera, Safari etc) together with different version numbers and operating systems we cannot give specific instructions here. However in most cases you should check the settings in Options – Privacy or similar.

If you choose to block our cookies or all cookies and are then unable to add your business, plese contact us so that we can add your business for you. This is likely to take considerably longer than if you temporarily enabled cookies and added your business yourself.